FAQ

Sounds Good - Looks GREAT!

Yes, we have both a showroom and a visitor’s office at our site in Frederick MD. If you would like to come visit, you can contact us at apa-production@acousticpanelsart.com to schedule a good time for you to come by.

Absolutely! Our standard panel size is 24'' x 48'', but we do have custom size options available.  Furthermore, we custom print any image you would like. Thickness is not customizable, but we do have options; we offer both 2 inch (acoustic felt panels and soundproofing panels) and 3.5 inch thick panels (framed acoustic panels).

Contact us at apa-production@acousticpanelsart.com or call at 1-240-608-4435 ext. 105 if you have further questions.

Our products have been tested by UL:

Each test was conducted in accordance with Standard ANSI/UL723, Eleventh Edition, dated April 19, 2018, "Test for Surface Burning Characteristics of Building Materials", (ASTM E84).

The test determines the Surface Burning Characteristics of the material, specifically the flame spread and smoke developed indices when exposed to fire.

Our products are fire-resistant.

Yes, they do! Our acoustic panels come with free push-pins so that you can begin hanging them as soon as they arrive. No tools or glue required!

It is recommended that you cover a minimum of 25-30% of the hard surfaces within a room to reduce echoes and sound reflections there.

No, acoustic panels cannot be used for soundproofing. Soundproofing is designed to decrease the amount of noise that travels in and out of a room. Acoustic treatment is intended to decrease echo and sound reflections within a room. Acoustic panels fall under the acoustic treatment category, as they are designed to minimize echoes, not keep sound from entering or leaving a room. Thus, they will not work as soundproofing.

The resolution of our prints is a minimum of 150 dots per inch (dpi) to ensure high image quality.

We take images in Adobe PDF, PSD, and EPS, and in JPEG and PNG. Do not convert RGB to CMYK, we will take care of that.

Yes, we have templates for 2 x 4, 4 x 2, and 2 x 2 foot panels that can be accessed and used when you click on the “Select Image From Library” button on the product page of the panel you would like to buy.

We require written proof of permission or licensing from the official copyright holder before printing copyrighted work. Please contact us at apa-production@acousticpanelsart.com

We accept Visa, Mastercard, AMEX, Discover and PayPal. All orders are being processed via Stripe or PayPal. We do not store credit card data on our servers for security purposes.

If you placed an order recently (within 24 hours) and need to add more panels, change colors or image, please send us email: support-mi@acousticpanelsart.com or call: 1-240-608-4435 ext. 105

We'll be happy to assist you!

If you order acoustic panels without custom print, we'll process your order within 2-3 business days. If you selected acoustic panel with custom imprint, it may take 5-7 business days to process. 

All acoustic panels are being shipped via FedEx Ground. You can select same day shipping during checkout for extra fee.

If you wish to expedite your order (processing time), please send us email: support-mi@acousticpanelsart.com.

We'll be happy to assist you!

"Additional information" may show wrong acoustic panel dimensions: 1 × 1 × 3 in. Actual dimensions are:

Acoustic Felt Panels: 24W x 48L x 2H (thickness)

Soundproofing Acoustic Panels: 24W x 48L x  2H (thickness)

Framed Acoustic Panels: 24W x 48L x 3.5H (thickness)

We display 1 x 1 x 3 to avoid additional charges with FedEx shipments when you order two or more panels.